My Tracking Number Says "Delivered," But I Haven’t Received My Package—What Should I Do?

If your tracking shows "Delivered," but you don’t see your package, don’t worry—it may still turn up! Here’s what to do:

Check Around Your Property

✔ Look near different entrances, mailboxes, porches, or secure locations.
✔ Ask a neighbor, roommate, or family member if they received it on your behalf.
✔ Check if it was delivered to a parcel locker or front desk (for apartments or gated communities).

Contact the Carrier

📦 If your package was shipped via USPS, you can call them at 1-800-ASK-USPS (1-800-275-8777) to request more delivery details.
📍 If you suspect it was delivered to the wrong location, check with your local post office or carrier. Sometimes, packages are held for pickup or marked “delivered” a day or two early.

Still Can’t Find It?

If you still can’t locate your package after two days, reach out to our Customer Service team at support@cleanafcbd.com. We’ll confirm your shipping details and help you figure out the next steps.

We know missing packages can be frustrating, and we’ll do our best to assist you!